The Process Communication Model (PCM) ®
Changing the Way you Lead... One Conversation at a time
As a leader, do you want to communicate more effectively? Better influence others? Build successful teams? Optimize your experience of work? Would you and your organization benefit from markedly improving employee performance? Would you like to feel as if you're really making a difference rather that just "spinning your wheels"?
If you answered "yes" to any of these questions, the powerful Process Communication Model (PCM)® is the tool for you.
PCM® was developed by Taibi Kahler, Ph.D., an award-winning clinical psychologist who has served as an advisor to Fortune 500 companies, NASA and several presidential and senatorial campaigns. Dr Kahler discovered how to identify and respond appropriately to patterns of productive behavior (successful communication) and non-productive behavior (miscommunication).
PCM makes it easier to:
- Observe and understand your own behavior
- Understand the communication preferences of others in the moment
- Recognize and manage distress in yourself and others
- Analyze conflicts and miscommunication and return to effective communication
Anyone who leads, manages, mentors or coaches others can gain greater success from utilizing the Process Communication Model®. In a recent online survey conducted by Bates, Inc., 91% of all respondents said that effective communication is a critical competency for good leaders. PCM® is the only model of its kind that focuses on improving communication effectiveness. We invite you to contact us to learn more about its many applications.
