The Process Communication Model (PCM) ®
For Health Care Professionals
As a leader or member of the health care profession, do you want to improve the quality of patient care? Would you like to reduce the period of recuperation for your patients? Reduce patient distress? Help health care practioners stay whole?
If you answered "yes" to any of these questions, the powerful Process Communication Model (PCM)® is the tool for you.
PCM® is the only model of its kind which focuses on communication as it happens in the moment. It was developed by Taibi Kahler, Ph.D., an award winning clinical psychologist who has served as an advisor to Fortune 500 companies, NASA and several presidential and senatorial campaigns. Dr. Kahler discovered how to identify and respond appropriately to ensure successful, effective communication.
By using PCM® in a clinical setting, Dr. Kahler determined that patients recuperated more quickly when health care professionals used it to lower their patients' levels of distress.
PCM® also supports Health Coaching, a process that creates partnerships between health care professionals and their patients. Unlike the traditional approach to patient education - which directs information "at" the patient - Health Coaching provides a framework to help patients identify issues, beliefs and concerns that may hinder or support a lifestyle change. Like traditional Coaching, Health Coaching utilizes goal setting, identification of obstacles and personal accountability. PCM® provides the communication foundation to enhance Health Coaching.
We invite you to contact us to learn more about how PCM® can help ensure more effective patient care.
